Return Policy


Returns and Exchanges

We hope that you will be happy with the items you order from but if  you not happy with it we will gladly accept returns or exchanges on merchandise with Katze Boutique tags still attached and with a copy of your receipt within 15 days from the date of delivery for full refund. Please note, we can not accept any returned merchandise that has been worn, altered, washed, or that smells of smoke or perfume. We reserve the right to deny returns on any items that do not fit these qualifications. 

Sorry. All shipping and handling charges will not be refunded.

All Jewelry and Merchandise on SALE are FINAL
If you wish to make a return, send an email immediately to noting your invoice number, and explaining which item(s) you'd like to return as well as the reason. We will email you back promptly with an RA (Return Authorization) number. As soon as you have this RA number, ship back your unwanted items within 10 Days of the day you received them to:

Katze Boutique
176 S Howard Ste A
Spokane WA 99201
Email us:
Call Us:  509. 838. 5724 

Please write your RA number clearly on the outside of the box for our reference. Please also include a copy of your original receipt with the item you’d like to return clearly circled and noted for us regarding reason for return. Send back your items using an insured shipper, as we are not responsible for packages that we do not ship ourselves.
Refunds will be credited back to the same credit card you used to make your purchase within five days of the date in which we receive the return.

If you’d like to exchange an item for another size or color or item from our website please send us an email at so we can hold the replacement for you until we will received your return.

Please note: Free Shipping on Exchange.